Troubleshooting#
I lost read-write access in my afs
home folder#
Formerly, this problem could be solved using the klog
command. Since August 2019, this
command has become:
kinit $USER
aklog -d
You should now be able to read-write in all your sessions.
I’m sure my job is set up correctly, but it keeps resulting this error#
JobOptionsSvc ERROR # =======> <package>/share/jobOptions_<package>.txt
JobOptionsSvc ERROR # (22,1): parse error
...
JobOptionsSvc FATAL Job options errors.
ApplicationMgr FATAL Error initializing JobOptionsSvc
Yep, this is a weird one… So far, the cause was usually that the jobOptions_*.txt
ends in a comment. You can solve it by adding a new line to the file.
I cannot run a bash script, but I’m sure it should work#
It could be that you wrote the .sh
script on Windows and the file wasn’t stored with
Linux line endings. You can change these line endings back to Linux using:
sed -i 's/\r$//' $fileName
Some header files are not found when compiling my package#
Check your requirements
file. Packages that you need should be declared here as well.
For instance, if you want to use McTruth
packages such as McParticle.h
, you should
add the line:
use McTruth McTruth-* Event
I am not the right group for submitting jobs#
If you receive the error message
hep_sub: error: argument -g/--group: invalid choice: 'physics'
(choose from 'gpupwa', 'mlgpu')
or something with different group names, it means you are in the wrong job submit group.
Write an email to Ms. Wen Shuoping to ask to be put in the group physics
(or whatever
group you need).
No resources in job submit group#
If you receive the error message
No resources in your group(s). So the job can not be submitted.
you should ask to be put in a different group (probably physics
). Write an email to
Ms. Wen Shuoping.
ERROR: Failed to create new proc id
instead#
Two known causes:
In the case of
hep_sub
, you should submit an executable bash script. Make thesh
script executable usingchmod +x
. Useboss.condor
in exactly the same way asboss.exe
, that is, feed it a job options file (txt
), not a bash script.You sourced a bash script that contained an
export -f
statement (exporting a bashfunction
). While this is correct way of exporting a function, it somehow affects BOSS. Change this statement intoexport
(omit thef
option) and the issue is fixed.
I cannot try out boss.exe
without jobs#
It should be possible to run boss.exe
without jobs (see here). Does it
result in the following error message?
boss.exe: error while loading shared libraries: libReflex.so:
cannot open shared object file: No such file or directory
If so, you probably forgot to source TestRelease.
I get a message about sysInitialize()
when running a job#
If you receive the following error message:
**************************************************
BOSS version: 7.0.4
************** BESIII Collaboration **************
the jobOptions file is: jobOptions_sim.txt
JobOptionsSvc FATAL in sysInitialize(): standard std::exception is caught
JobOptionsSvc ERROR locale::facet::_S_create_c_locale name not valid
ApplicationMgr FATAL Error initializing JobOptionsS
it means the LANG
environment variable has been set to a value that BOSS cannot
handle. Set it to C
instead by running:
export LANG=C
I cannot use a graphical interface from lxslc
#
If, for instance, you cannot view a TBrowser
or cannot open the event display
besvis.exe
, but instead see
In case you run from a remote ssh session, reconnect with ssh -Y
you probably logged in with an SSH key and even using ssh -Y
won’t help. If you really
need the graphical interfaces from lxslc
, you will need to remove your public key from
the ~/.ssh/authorized_keys
file (just open and edit, it’s just a text file) and log in
again.
My analysis BOSS packages end in a segmentation fault#
A common error is that you didn’t book the NTuple
or add the NTuple::Item
s with
NTuple::Tuple::addItem
. This usually results in the following error.
...
DatabaseSvc: Connected to MySQL database
mccor = 0
*** Break *** segmentation violation
__boot()
import sys, imp, os, os.path